Customer Feedback

To our valued Guest,

Thank you for choosing Daydream Island Resort and Spa for your holiday.

As the owner of Daydream Island, it is extremely important to me, and our team of staff, that you have an enjoyable time with us. Success with any business means constant change and always looking for ways to improve facilities or services. Any suggestions you may have to help us make this island your choice for future holiday destination would be greatly appreciated.

Thank you!

Vaughan Bullivant.

Name
Email Address
Phone Number
Check in Date
Check out Date
What were the things that attracted you to Daydream Island Resort and Spa?






When you choose a holiday destination what is most important?

How did you get to the Whitsundays?
How did you find your luxury launch transfer (ferry) to Daydream Island?
Would you consider returning to Daydream Island Resort and Spa in the future?

Service

Please evaluate the following areas by comparing your actual experience to your expectations:

Front Office
Guest Welcome and check in
Reception
Luggage Delivery
Tour Desk Service

Housekeeping
Room cleanliness
Room Amenities
Resort Cleanliness and Presentation

Food and Beverage
Mermaids
- Food presentation and Quality
- Guest Service
Waterfalls
- Food presentation and Quality
- Guest Service
Boathouse Bakery
- Food presentation and Quality
- Guest Service
Fish Bowl Tavern
- Food presentation and Quality
- Guest Service
Call & Collect
- Food presentation and Quality
- Guest Service
Splashes Pool Bar
- Food presentation and Quality
- Guest Service
Gilligan’s Health Hut
- Food presentation and Quality
- Guest Service
Spa Balcony
- Food presentation and Quality
- Guest Service
Lagoons Cocktail Bar
- Food presentation and Quality
- Guest Service

Rejuvenation Spa
Rejuvenation Spa Reception Services
Rejuvenation Spa Therapist Knowledge & Service
Rejuvenation Spa Bookings Availability

On Resort Activities
Daily Activities – Quality & Variety
Activities Guest Service
Mini Golf
Entertainment

Child Care
Child Care Guest Service
Quality & Variety of Activities

Engineering
Room Maintenance
Resort Maintenance

General
Staff Resort Knowledge
Overall, can you please highlight any particular area that requires improvement?
We like to recognise and reward our staff. Would you like to acknowledge any particular staff member(s) that have delivered exceptional guest service during your stay? If so, tell us why.
Would you like to receive regular information on special offers etc?

Dreaming of a warm winter getaway?

Book now and take advantage of our $99 per person per night twin share package including breakfast and transfers.
© copyright 2008 daydream island resort and spa privacy policy // terms and conditions // contact us