To our valued Guest,

Thank you for choosing Daydream Island Resort and Spa for your holiday.

As the owner of Daydream Island, it is extremely important to me, and our team of staff, that you have an enjoyable time with us. Success with any business means constant change and always looking for ways to improve facilities or services. Any suggestions you may have to help us make this island your choice for future holiday destination would be greatly appreciated.

Thank you!

Vaughan Bullivant.

Name
Email Address
Phone Number
Check in Date
Check out Date
What were the things that attracted you to Daydream Island Resort and Spa?	Whitsundays/weather Travel Agent Price Great Barrier Reef Advertising Friends Recommendation Rejuvenation Spa Other (please specify)
When you choose a holiday destination what is most important?	Peace and Tranquillity Fun and Excitement Both
How did you get to the Whitsundays?	Drive to Shute Harbour or Abel Point Marina Air Whitsunday Coast Airport (PPP) or Great Barrier Reef Airport (HTI)
How did you find your luxury launch transfer (ferry) to Daydream Island?	ExceededMetBelow
Would you consider returning to Daydream Island Resort and Spa in the future?	YesNoMaybe

Service

Please evaluate the following areas by comparing your actual experience to your expectations:

Front Office
Guest Welcome and check in	ExceededMetBelowN/A
Reception	ExceededMetBelowN/A
Luggage Delivery	ExceededMetBelowN/A
Tour Desk Service	ExceededMetBelowN/A
Housekeeping
Room cleanliness	ExceededMetBelowN/A
Room Amenities	ExceededMetBelowN/A
Resort Cleanliness and Presentation	ExceededMetBelowN/A
Food and Beverage
Mermaids
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Waterfalls
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Boathouse Bakery
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Fish Bowl Tavern
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Call & Collect
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Splashes Pool Bar
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Gilligan’s Health Hut
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Spa Balcony
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Lagoons Cocktail Bar
- Food presentation and Quality	ExceededMetBelowN/A
- Guest Service	ExceededMetBelowN/A
Rejuvenation Spa
Rejuvenation Spa Reception Services	ExceededMetBelowN/A
Rejuvenation Spa Therapist Knowledge & Service	ExceededMetBelowN/A
Rejuvenation Spa Bookings Availability	ExceededMetBelowN/A
On Resort Activities
Daily Activities – Quality & Variety	ExceededMetBelowN/A
Activities Guest Service	ExceededMetBelowN/A
Mini Golf	ExceededMetBelowN/A
Entertainment	ExceededMetBelowN/A
Child Care
Child Care Guest Service	ExceededMetBelowN/A
Quality & Variety of Activities	ExceededMetBelowN/A
Engineering
Room Maintenance	ExceededMetBelowN/A
Resort Maintenance	ExceededMetBelowN/A
General
Staff Resort Knowledge	ExceededMetBelowN/A
Overall, can you please highlight any particular area that requires improvement?
We like to recognise and reward our staff. Would you like to acknowledge any particular staff member(s) that have delivered exceptional guest service during your stay? If so, tell us why.
Would you like to receive regular information on special offers etc?	Yes No