Below are terms and conditions for
Daydream Island Pty Ltd web pages and products. It is important to be
aware that certain circumstances relating to location or product nature
may effect minor variations for specific destinations or products. These
variations are reflected in the terms and conditions contained within each
web site, and should be read in conjunction with the following:
All prices are valid for dates indicated. Unless otherwise stated, rates are
quoted in Australian Dollars. Accommodation prices do not include transfers
or meals unless indicated. Children’s rates are based on the use of existing
bedding in the room and prices for additional bedding are available upon
request. Rates are subject to change without notice.
All quotations are subject to availability and are not guaranteed until the
booking is confirmed and deposited.
Full payment is processed at the time of making a booking. Please note, payments are only taken on room rate and do not include any add on packages you may select during your reservation process. These add on packages will be on your room account to pay on arrival at the resort. Credit Card surcharges apply; AMEX 3.36%, DINERS 3.36%, MCARD 1.25%, VISA 1.25%
All cancellations must be received in writing, either via email or
facsimile. Cancellation fees will apply if your booking is cancelled within
7 days of arrival. In the event of a cancellation 7 days or less prior to arrival, or in the case of non-arrival, the Resort will charge a fee equivalent to the first night’s accommodation.
Accommodation - Check In / Check Out
Check in is 2pm and check out is 10am unless otherwise advised.
Some operators have extensive booking, payment and cancellation conditions.
These will be advised to you in writing at the time of booking. Each
operator reserves the right to alter itineraries where necessary in the
event of circumstances beyond their control, and that they may consider to
impact on the safety of their guests, passengers and clients.
Group And Incentive Travel
All group and conference rates are specially contracted rates negotiated for
a particular group. Terms and conditions also vary to standard holidays. All
information will be provided upon enquiry.
Duty of Care
Daydream Island Pty Ltd would like the opportunity to rectify or provide
assistance in any incident including injury and service dissatisfaction and
therefore any such situation must be reported to us as soon as possible.
We recommend that you purchase
to include cover for involuntary cancellation of your holiday and airfare.
We invite you to submit credit card payments via the secure reservations
link on our Website.