We are committed to respecting your privacy. In handling your personal information, we are regulated by and are committed to complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (Privacy Law).
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, address and contact details. It may also include financial information, including your credit card information.
Where lawful and practical, you have the right to remain anonymous or to make use of a pseudonym, however if you choose to remain anonymous or to use a pseudonym, we and our third party contractors and merchants may not be able to provide you with access to some or all of our products or services (including information products and services). If you wish to stay at any of our resorts on an anonymous or pseudonymous basis, please note that we require certain personal information in order to process your booking. We may be able to accommodate your request during your stay through our 'Silent Guest' program, but otherwise we do not guarantee it. We will inform you if you are unable to remain anonymous or use a pseudonym when dealing with us.