Close-up of a Hammock on the beach at Daydream Island

Privacy Policy

This Privacy Policy sets out how we collect, use, store, disclose, retain and protect your personal information. It applies to your use of this website and to any other website, application and/or platform operated by us (collectively, the Services) where this Privacy Policy is referenced, regardless of how you access or use them, including through mobile devices.  

In this Privacy Policy, 'us' 'we' or 'our' means CCIG Investments Pty Ltd (ABN 57 602 889 145) and each of its related entities (including CCIG (Australia) Pty Ltd (ABN 94 602 873 905), CCIG Holdings Pty Ltd (ACN 61 604 183 084) and CCIG SMI Pty Ltd (ABN 20 614 710 422)) from time to time.   

We are committed to respecting your privacy.  In handling your personal information, we are regulated by and are committed to complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (Privacy Law). 

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us, for as long as we consider necessary to fulfil the purpose for which such personal information was collected, or as required by relevant laws.  In this context, "collect" or "collection" means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.  

This Privacy Policy applies, among other things, to your use of the Services. If you do not accept this Privacy Policy, you must not use the Services. 

Personal information includes information or an opinion about an individual that is reasonably identifiable.  For example, this may include your name, age, gender, address and contact details.  It may also include financial information, including your credit card information. 

Occasionally, we may ask you for personal information about other people - for example, your customers or clients, other guests where you are travelling as part of a group booking, or other authorised representatives in order to provide our services.  If you choose to disclose this information to us, you confirm that you have informed these parties that you are providing their personal information to us for the purposes of providing our products and services either directly or by providing such disclosure in your own privacy policy.   

Where lawful and practical, you have the right to remain anonymous or to make use of a pseudonym, however if you choose to remain anonymous or to use a pseudonym, we and our third party contractors and merchants may not be able to provide you with access to some or all of our products or services (including information products and services). If you wish to stay at any of our resorts on an anonymous or pseudonymous basis, please note that we require certain personal information in order to process your booking. We may be able to accommodate your request during your stay through our 'Silent Guest' program, but otherwise we do not guarantee it. We will inform you if you are unable to remain anonymous or use a pseudonym when dealing with us.